Privacy Policy

 Privacy Policy NEA Ventures (“NEA”) 

Introduction 

Being transparent about how we, as the controller, process data of our customers, website users and other related natural persons who may reach us via other channels, is important. 

In this Privacy Policy, we explain how we comply with the current General Data Protection Regulation (GDPR) and other applicable laws and regulations regarding data protection and information security. In addition, we explain which personal data we collect and use, and for what purpose. We recommend you read this policy carefully. Please feel free to contact us in case of any questions or requests. 

NEA Ventures (“NEA”) collects and processes personal data when you visit and use our website or you contact us in relation to our services or related matters. 

Legal basis for the processing of personal data 

According to article 6 of the GDPR and other applicable data protection legislation, we are required to have a legal basis for processing of your personal data. We only process your personal data if this is permitted by an applicable legal regulation. Hereby, we will base the processing of your data on, among others, the following legal principles. 

  • Consent: We will process certain data only on the basis of the consent you have given explicitly and voluntarily. You have the right to revoke your consent at any time with effect for the future. 
  • Fulfillment of a contract / pre-contractual measures: For initiation and and/or execution of your contract with NEA and/or our partners, we need access to certain data of our customers. 
  • Fulfillment of a legal obligation: NEA is subjected to a number of legal specifications. We must process certain data to comply with these specifications. 
  • Protection of legitimate interests: NEA will process certain data in order to protect her legitimate interests or the interests of third parties, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. 

How do we process your personal data? 

We process personal data, which can be related directly or indirectly to natural persons (whether or not provided by the specific natural person). Lawful and careful handling of these personal data is very important for our organization. Therefore, these personal data are processed carefully by NEA. In our processing, we adhere to the requirements of the applicable laws and regulations. This means that: 

  • We disclose the purpose of use of personal data; 
  • We do not collect more personal data then data required for legitimate purposes; 
  • We ask you actively for your permission to process your personal data in case where your permission for data processing is required; 
  • We take adequate technical and organizational necessary measures to protect your personal data; 
  • We provide you information on your request of use of any data subject rights such as clarification, correction, deletion or exportation of your personal data. 

What data about can we collect? 

We can collect the following data of you, such as: 

  • Identity and Contact details: Name, telephone number, e-mail address, company name; 
  • Other personal data: IP-address, browser history, browser language version and other data for specific purpose of processing tour data; 
  • User of website and communication: Information on how you use the website, including data gathered via cookies and other tracking technologies. 

What is the purpose of processing your data? 

According to the GDPR and other applicable data protection legislation we are required to inform our data subjects about the purposes of processing personal data. 

We process your personal data for the following purposes: 

A. Customer Care and Services 

We process your personal data to handle any request you have submitted. Regarding all aspects of dealing with a concern, we will contact you without separate consent, for example in writing, by telephone, or per e-mail, depending on which contact data you have specified. 

B. Compliance with legal obligation to which NEA is subjected 

NEA will also process personal data if there is a legal obligation to do so. In order to fulfill those obligations, we may process your data to the required extent and, if necessary, pass them on to the authorities responsible within the framework of legal obligations of notification. 

C. Ensuring the operation of IT systems 

The collected data of our customers are processed in strictly separated databases to ensure the quality of the IT systems and the protection of personal data against unauthorized access to personal data or limitation of the circle of authorized persons with access to the specific databases. 

  1. Legal conflicts 

We also process your data in the event of legal conflicts if the legal conflict makes processing the data necessary. 

What are the retention periods? 

According to the GDPR and the other applicable legislation, we have to process personal data in line with the applicable retention periods. We store the personal data of our existing customers during the period of commercial relationship and for a maximum of 7 years from the last invoice date, if the commercial relationship is ended. 

We store the personal data of our potential customers for a maximum of 2 years in case a commercial relationship is not established. 

What are your privacy protection rights? 

As the data subject affected by the processing of your data, the basic Dutch and EU data protection regulations and other relevant data privacy protection regulations enable you 

to assert certain rights in relation to the processing of your personal data. The following section contains explanations of your rights as defined by the basic EU data protection regulations. Depending on the type and scope of your inquiry, we ask you to put the inquiry in writing. 

Rights of the Data Subjects 

In line with the basic EU data protection regulations, as the data subject you have the following rights: 

Right to information 

You can ask us for information regarding any data of yours that we keep at any time. This information concerns, among other things, the data categories we process, for which purposes we process them, the origin of the data if we did not acquire them directly from you and, if applicable, the recipients to whom we have sent your data. You can obtain a copy of your data from us free of charge. If you are interested in additional copies, we reserve the right to charge for the additional copies. 

Right to correction 

You can request us to correct your data we have stored. We will initiate appropriate measures to keep the data of yours that we continuously process correct, complete and up to date, based on the latest information you made available to us. 

Right to deletion 

You can request us to let delete your personal data provided that the legal requirements have been met. In accordance with Article 17 of GDPR, this can be the case if 

  • the data are no longer required for the purposes for which they were acquired or otherwise processed; 
  • you revoke your consent, which is the basis of the data processing, and there is no other legal basis for the processing; 
  • you object to the processing of your data and there are no legitimate reasons for the processing or you object to data processing for the purposes of direct advertising; 
  • the data have been processed illegally. 

Wherever the processing is not necessary: 

  • to ensure adherence to a legal obligation that requires us to process your data 
  • In particular with regard to legal retention periods 
  • to assert, exercise or defend against legal claims 

Right to restriction of processing 

You can request that we restrict the processing of your data if: 

  • you dispute the correctness of the data – for the period of time we need to check the correctness of the data 
  • the processing is illegal, but you do not wish to have your data deleted and request a restriction of use instead 
  • we no longer need your data, but you need them to assert, exercise or defend against legal claims 
  • you have filed an objection to the processing, though it has not yet been decided whether our legitimate grounds outweigh yours. 

Right to data portability At your request, we will transfer your data – where technically possible – to another responsible entity. However, this right only applies if the data processing is based on 

your consent or is required to fulfill a contract. Instead of receiving a copy of your data, you can ask us to send the data directly to another responsible entity that you specify. 

Right to objection 

You can object to the processing of your data at any time for reasons that arise from your special situation provided the data processing is based on your consent or our legitimate interest or that of a third party. In this case, we will no longer process your data. The latter does not apply if we are able to prove there are compelling, defensible reasons for the processing that outweigh your interests or we require your data to assert, exercise or defend against legal claims. 

Time limits for taking action on a request of use of data subjects rights: As a general principle, we make every effort to comply with all requests within 30 days. This time limit, however, can be extended for reasons related to the specific rights of the data subject or the complexity of his/her request. 

Restriction in the provision of information regarding the data subjects’ rights: In certain situations, legal specifications might require us not to provide information regarding all of your data. If we have to refuse your request for information in such a case, we will inform you the reasons for refusal at the same time. 

Complaints to supervisory authorities 

NEA takes your reservations and rights very seriously. However, if you are of the opinion that we have not dealt with your complaints or reservations adequately, you have the right to submit a complaint to the data privacy protection authorities responsible. 

Changes to this Privacy Policy 

We may modify or update this Privacy Policy from time to time. If we change this Privacy Policy, we will notify you of the changes by publishing an updated policy on this website. Where changes to this Privacy Policy will have a fundamental impact on the nature of the processing of personal data or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise any rights you may have (e.g. to object to the processing). 

If you have any questions regarding this Privacy Policy and/or the use of your personal data, please feel free to contact us via the contact address below. 

NEA Ventures B.V. 

Weesperstraat 61 – 1018 VN Amsterdam – The Netherlands 

Info.nea@ziggo.nl 

NEA Ventures @ 2024